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Refund and Returns Policy

Return Policy

Effective Date: 27/6/2024

Thank you for choosing [Your Company Name]. We are committed to providing high-quality software development services to meet your needs. Please read our return policy carefully before purchasing our services.

1. Service Nature and Non-Returnable Policy

Due to the customized nature of our software development services, all sales are final. Once a project has commenced, we are unable to offer refunds, returns, or exchanges for the services rendered. This policy is in place because our services are tailored specifically to each client’s unique requirements and business needs.

2. Project Initiation and Acceptance

Before initiating any project, we work closely with our clients to ensure a clear understanding of the project scope, requirements, and deliverables. By proceeding with a project, you acknowledge and agree to the following:

  • The project scope, requirements, and deliverables have been clearly defined and agreed upon.
  • You have provided all necessary information and access required to complete the project.
  • You have reviewed and accepted our project proposal and terms of service.

3. Modifications and Adjustments

We understand that changes may be necessary during the course of a project. We are committed to accommodating reasonable modifications and adjustments within the agreed project scope. However, any significant changes or additions to the project scope may incur additional costs, which will be communicated and agreed upon in advance.

4. Quality Assurance and Issue Resolution

Our team is dedicated to delivering high-quality software solutions. We conduct thorough testing and quality assurance processes to ensure that the final deliverables meet your requirements. If you encounter any issues or discrepancies with the delivered software, please contact us within 30 days of project completion. We will work diligently to address and resolve any issues to your satisfaction.

5. Exceptions

In exceptional circumstances, we may consider partial refunds or credits on a case-by-case basis. Such exceptions are at the sole discretion of [Your Company Name] and will be determined based on the specific circumstances and project status.

6. Contact Us

If you have any questions or concerns regarding our return policy, please contact us at:

Infinity Code
+967738151871
info@infinitycode.tech

Thank you for your understanding and cooperation.

Infinity Code